Cisco Jabber Mac Download

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Cisco Jabber Mac Download


  1. Cisco Jabber Download For Mac admin About Jabber for Mac Jabber is a new, next generation Unified Communication and collaboration client designed natively for the Mac OS X platform that brings together key Cisco technologies - Enterprise IM, presence, telephony and visual voicemail.
  2. At the top left of your screen, open the Apple menu ( ) 2. Select “About This Mac”. In the “Overview” tab, look for “Processor” or “Chip”. Check if it says “Intel”. Choose your download option based on the prossesor you have.
  3. Cisco Jabber VDI. The Cisco Jabber application can be used with Citrix or VMWare VDI solution. The different download packages can be found on this page. Download Jabber client; 14.0 Jabber Windows client x86; 12.9 Jabber Windows client x86; 12.8 Jabber Windows client x86; 12.7 Jabber Windows client x86; 12.6 Jabber Windows client x86.
  4. This free Mac app was originally produced by Cisco. This application's bundle is identified as com.cisco.Jabber. This free application is suitable for Mac OS X 10.7.4 or later. Our built-in antivirus scanned this Mac download and rated it as virus free.
Topics Map > IT Help Desk Services > Mac

Collaborate more securely and effectively from anywhere with colleagues, business partners, and customers using Cisco Jabber for Mac.

Topics Map > IT Help Desk Services > Applications > Home Use Software

This article covers the installation process for Cisco Jabber on a Mac.

1. Open Self Service app
3. Click Install button

1. Download the Cisco Jabber Mac installer from here.Note: If prompted, allow the download.
2. Find the Cisco Jabber Mac package in Downloads and double-tap to start installing.

3. Select Continue on the Welcome to the Cisco Jabber Installer window.

4. Select Continue on the Software License Agreement window.


Cisco Jabber Mac Download
6. Select Install.

7. Enter your Mac password. You will need to be a local administrator.


9. You may click Move to Trash for the installer when prompted.

10. Open Applications folder in Finder and double -tap Cisco Jabber.

11. Click Allow for the notifications prompt in the upper right hand corner of the screen.
12. Enter your UWGB email address and select Continue.


14. Select OK to the Access Required popup window.

15. Select Open System Preferences on the Screen Recording popup window.

16. In System Preferences window, check the box for Cisco Jabber.Note: If you already had another page open in System Preferences, then you will need to go back to the categories, select Security & Privacy, then click the Privacy tab, then click on Screen Recording in the left list and check the box for Cisco Jabber on the right.


18. Open Cisco Jabber application again.
19. Select the Jabber menu and select Preferences.

20. On the General tab, you may want to check the box to Start Cisco Jabber when my computer starts.

21. Select the Audio/Video icon at the top of the Preferences window.
22. Select OK on the Cisco Jabber would like to access your microphone window.

Note: If you plan to use a headset or something other than the built-in microphone or speakers, you can change them on this Audio tab.

24. Select OK on the Cisco Jabber would like to access your camera window.

25. Select the red circle to close the Preferences window
26. Select the computer and phone icon at the bottom of the contacts list.
27. Change Device for Calls to Computer.

Keywords:Cisco Jabber Mac macOS MacBook phone remote VoIPSuggest keywordsDoc ID:100437
Owner:Ryan L.Group:UW Green Bay
Created:2020-04-10 12:09 CDTUpdated:2021-04-13 12:52 CDT
Sites:UW Green Bay
Feedback:00CommentSuggest a new document

Jabber is part of the VoIP applications at BCIT that offers Presence, Instant Messaging (IM), Voice and Video, Voicemail, Desktop sharing and Conferencing into a single product.

This quick guide will highlight the steps required to download and install Jabber version 11.9 on any Mac computer.

Requirements

You can install Cisco Jabber for Mac on the following operating systems:

  • Apple OS X El Capitan 10.11 (or later)
  • 2 Gig RAM

Jabber installation

If you are installing Jabber on a new computer (for the first time) go to Step 1. If you are upgrading Jabber, delete the Jabber app from your Mac first and then proceed to Step 2.

  1. You will need to have the personal computer activated by completing the online “Jabber Activation” form on the ITS Self Service Portal first.
    • Select Login and make a request (Use your BCIT ID and password)
    • Navigate to the request form: Chat Video and Collaboration > Instant Messaging (Jabber) > Request Personal Device Enrollment
    • Note: Every computer will require its own activation.
    • Input your Computer Type and OS version prior to submitting the request.
    • Once IT Services has activated your computer you will receive an email stating that your Service Request has been completed, you may now proceed to Step 2.

2. Next, you will need to download the new software.

    • The package can be downloaded from the Loop. Go to the Jabber Software Download [LOOP] page and download CiscoJabberMac-Install-11.9.2.pkg to your computer.
    • Double-click the saved PKG file to start the installation and go to Step 3 to continue the setup.

3. Click Continue on the initial screen.

4. Agree to the License Agreement (see picture below).

5. Click through the Destination Selection and Installation Type screens.

6. Click Install to begin the process.

When prompted for your password, enter your Mac OS name and password and click Install Software.7. When the installation completes, click Close.

8. Next, open your Applications folder and launch the Cisco Jabber app.

9. The first time you start Jabber, you will need to authenticate. In cases where you are upgrading an older version, you should not have to re-authenticate.

Cisco Jabber Mac Download

    • First enter your BCIT ID (A0xxxxxxx@voip.bcit.ca) and click Continue.
    • Ensure your BCIT ID number is in the Username box
    • Type your BCIT ID password
    • Checkmark “Automatic Sign-in”
    • Click Sign In.

10. Jabber will open and you are ready to start.

Cisco Jabber Latest Version Download

Phone connection

The next step is to ensure you can connect to Phone services. This will allow you to control your VOIP phone (take and make calls) using Jabber. By default, Jabber should connect to Phone Services without changes. Keep in mind that you should be within reach of your Desk Phone before taking and receiving calls this way. Jabber merely acts as a Call Controller.

Jabber can also act as a Softphone where your computer’s microphone and speakers are used for audio. The implication is that you no longer have to be in the office to make calls.

Cisco Jabber For Mac Download

To enable Jabber as a Softphone, first make sure you have activated your system as described in Step 1 and follow the instructions below:

  1. Click the bottom left phone icon
  2. Select Use my computer for calls
  3. If connected successfully, the icon will change to the computer. You are ready to use Jabber for calls from any location.

For additional information on installing the Jabber software, please contact the Technology Service Desk at 604-412-7444 – option 1.